JOB TITLE

Member Services Specialist

Company: The Glendale Golf & Country Club Reports to: Golf Shop Management

JOB SCHEDULE

Seasonal Position – Full-Time; Hourly

Some Morning, Evening, Weekend, and Holiday availability required.

CLUB MISSION STATEMENT

To create lasting memories for our Members and families through exceptional experiences.

JOB OUTLINE

We are seeking a new or experienced Member Services Specialist to join our team at The Glendale Golf & Country Club. The successful candidate will be responsible for providing outstanding service to our Members and guests ensuring that their experience at our Club is second to none. In addition to managing the storage of golf bags, the driving range, and power carts, this individual will also play a key role in maintaining the cleanliness of the Club and working effectively as part of a team.

RESPONSIBILITIES

·         Provide exceptional customer service to all Members and guests, ensuring that their needs are met in a timely and professional manner.

·         Manage the storage of golf bags, ensure they are cleaned, stored securely, and retrieved promptly for Members and guests of the Club.

·         Maintain the cleanliness and appearance of the driving range, including- picking and washing the range balls, cleanliness of range tee area and staging of all accessories.

·         Operate and maintain power carts, ensuring that they are in good working order, cleaned, staged, and available for use by Members and guests.

·         Clean and maintain all areas of the Club, including staging area, driving range, cart barn, bag room, and lunchroom.

·         Ensure that all surfaces are kept clean, and free from dirt, dust, and debris.

·         Remove trash and recycling from the Clubhouse areas on a regular basis.

·         Follow all health and safety regulations, including using protective equipment and following proper cleaning procedures.

·         Work effectively as part of a team, assisting other staff members as required.

QUALIFICATIONS

·         Previous experience in customer service is considered an asset.

·         Ability to perform physical tasks, such as operating power carts and lifting range ball bins, golf bags, and supplies.

·         Strong attention to detail and ability to maintain a high level of cleanliness.

·         Ability to work independently and as part of a team.

·         Excellent communication skills and a commitment to providing outstanding service.

·         Flexibility to work early mornings, evenings, weekends, and holidays, as required.

We offer a competitive salary and benefits package, along with opportunities for growth and development within our organization. If you are passionate about providing exceptional service and creating a welcoming environment, we encourage you to apply for this exciting opportunity.

Please email resume to: Jacob Cartier Associate Professional

jcartier@theglendale.com

Only selected applicants with be contacted. Selected applicants will be contacted for interviews on a first-come basis. This position is available from late April to the end of October with consideration for future seasons.